We already know our literacy rate, specially among the primary sector workers. So why don't we understand that they can't enjoy that benefits which are provided by our government. They don't even know the partial facts and affairs. As I would regret that all the schemes and services of government are made by continuously glancing over a huge vote bank. The workers and labors are unable or find themselves in the forcedness of so called globalization and Liberalization. Recent incidents came across us put a mark?, that will we ever be able to make people access of all opportunities that we everyday heard about. For eg- the government makes only online reservation for railway booking and expect that the workers and labors are able to do  that type of arrangement in these circumstances, where a literate individual finds a lot arduous. In short I should say the incident could be ignore if major steps ahead of accessibility norms followed for that class of people.